Training Modules
Every track below groups its lessons, labs and assessments in one place. Open a track to work through it — scores and XP carry into your Progress page.
Core Tracks
Labs & Scenarios
DNS & Cloudflare
Resolution, zones, proxy modes, SSL, rules engine and troubleshooting.
ⓘ Modules unlock sequentially. Complete each at 80%+ to progress.
Related
Email authentication — SPF, DKIM, DMARC, MXToolbox and the Microsoft 365 / Proofpoint mail path — has its own track. Open Email & Mail Flow →
Email & Mail Flow
Authentication, deliverability and the AdvanTech mail path across Microsoft 365, Proofpoint and Cloudflare.
Courses
ⓘ Courses are self-paced walkthroughs — no sequential unlock. Each one saves its own progress and records a certification when you pass its knowledge check.
Hybrid AD & M365
New user provisioning, identity sync, MFA, SharePoint, OneDrive and offboarding.
ⓘ Modules unlock sequentially. Complete each at 80%+ to progress.
UniFi Network
Console operations, device adoption, VLANs, WiFi, zone-based firewall and closeout.
ⓘ Modules unlock sequentially. Complete each at 80%+ to progress.
Hands-on lab
🔷
UniFi Network Lab
Simulated UniFi Network Controller — drag & drop topology, configure VLANs, SSIDs, and firewall rules through guided scenarios.
3 Scenarios
+1300 XP Total
UniFi Cert
→
AdvanTechUC VoIP
Practice lab and the AdvanTech VoIP configuration standard.
ⓘ Practice lab is live — written lessons and the certification quiz are in progress.
Halo PSA
AdvanTech’s PSA end to end — orientation, day-to-day service desk, and platform administration.
Foundations — onboarding & orientation
Service Desk — tickets, workflows & field service
🎫
Halo PSA — Service Ticket Lifecycle
Walkthrough course on the real Halo instance — create and triage a ticket, AI pod routing, remote work and scheduling, onsite escalation and SDM approval, appointment completion and resolution.
5 Modules
29 Real Screens
+750 XP
→
ⓘ Modules unlock sequentially. Complete each at 80%+ to progress.
New Employee Onboarding
The AdvanTech platform stack — helpdesk track
Loading onboarding…
Assigned to you
Work your manager has put on your plate
Scenarios
Real incidents, rebuilt as live environments
Loading scenarios…
Certifications
AdvanTech Certification Program
AdvanTech certification tracks
A+
IT Support Certification
Two exams to certify — Core 1 and Core 2. Lessons, hands-on labs, a practice bank and proctored timed exams.
2 Exams+2000 XPA+ Cert Badge
N+
Networking Certification
One exam to certify. Lessons, hands-on labs, a practice bank and a proctored 90-question exam.
1 Exam+2000 XPNet+ Cert Badge
S+
Security Certification
One exam to certify. Lessons, labs, a practice bank and a proctored 90-question exam.
1 Exam+2000 XPSecurity Badge
PM
Project Management
One assessment to certify. 34 lessons, 8 hands-on labs, a practice bank and a timed 80-question assessment.
1 Assessment+2000 XPPM Cert Badge
NET
Network Deployment
One assessment to certify. The AdvanTech network standard, switching and WiFi design, WAN and segmentation, install and closeout — on UniFi.
1 Assessment+2000 XP11 LabsNetwork Cert Badge
CLD
Cloud Administration
One assessment to certify. Identity and governance, storage, compute, virtual networking and monitoring on Microsoft Azure.
1 Assessment+2000 XPCloud Cert Badge
New Employee Onboarding
Every platform in the AdvanTech stack — what it is, how you get in, what you do in it week one.
7 Core PlatformsOnboarding Badge
ⓘ Certification exams are locked until an admin schedules your seat. They are proctored in the AdvanTech conference room — no phone, notes, or study materials.
Quick Reference Card
Field cheat sheets — every track on the platform
My Progress
Module Scores
★ Bookmarked Questions